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Insights

Insights on leadership and human performance

What we are seeing in the work: behaviour change, human factors, and the gap between the classroom and Monday morning.

What turns line managers from accidental failure points into learning multipliers?. Two colleagues celebrate with a high five across a desk

26 August 2026 · Rob Lewis

What turns line managers from accidental failure points into learning multipliers?

The line manager is the single relationship that decides whether new learning survives the journey back to the Monday-morning inbox.
How do you set learning goals that actually change behaviour?. An empty mountain road curving toward a rocky alpine peak

10 August 2026 · Rob Lewis

How do you set learning goals that actually change behaviour?

Vague objectives feel like progress but drive nothing — a costly “false commitment.” Effective goals pair an output target (the destination) with behavioural goals (the daily actions that get you there).
Why does training design matter more than the content itself?. A leadership team working through a strategy session on a glass wall

1 August 2026 · Rob Lewis

Why does training design matter more than the content itself?

Understanding an organisation’s real constraints and environment predicts training success more than polished delivery.
How do you measure whether capability development is actually working?. A climber hanging from a limestone overhang above a turquoise sea

6 July 2026 · Rob Lewis

How do you measure whether capability development is actually working?

Traditional capability surveys are slow and descriptive rather than diagnostic.
Why does training sequencing matter more than the content you teach?. Photograph from a Mission Performance programme

12 June 2026 · Rob Lewis

Why does training sequencing matter more than the content you teach?

Programmes fail from poor sequencing, not weak material — timing and preparation beat “what” you teach.
Does training success depend more on design or delivery?. Overhead view of a team sketching page layouts among coloured sticky notes

22 April 2026 · Rob Lewis

Does training success depend more on design or delivery?

Rigorous programme design — not delivery brilliance — is the primary driver of results; great facilitation can’t rescue a poor design.
Why doesn’t classroom learning translate into real-world behaviour?. A facilitator writing on a flipchart while a small group watches from a boardroom table

14 April 2026 · Rob Lewis

Why doesn’t classroom learning translate into real-world behaviour?

True learning shows up only as changed behaviour — knowledge alone isn’t enough.
Why do most L&D programmes fail without anyone noticing?. Several people playing djembe drums side by side

8 April 2026 · Rob Lewis

Why do most L&D programmes fail without anyone noticing?

Programmes fail silently from missing conditions — weak sponsorship, thin manager support, poor strategy alignment — not poor content.
What is the real unit of organisational transformation?. A forked lightning bolt striking through a deep blue night sky

27 March 2026 · Rob Lewis

What is the real unit of organisational transformation?

Behaviour change is the unit of transformation — and it must be deliberately designed, measured and reinforced.
What can elite athletes teach us about sustaining performance at work?. Aerial view of a rowing eight pulling in unison down a river

19 February 2026 · Rob Lewis

What can elite athletes teach us about sustaining performance at work?

Elite performance depends on a support system, not individual heroics or one-off learning events.
Is experiential learning still worth it in the age of AI?. A team in helmets and buoyancy aids carrying a load through a river

19 May 2026 · Rob Lewis

Is experiential learning still worth it in the age of AI?

Humans learn most powerfully through meaningful experience, not digital delivery alone.
What can sales professionals learn from actors?. A speaker mid-gesture addressing a small seated audience

15 May 2026 · Matt Burgess

What can sales professionals learn from actors?

Salespeople can borrow the actor’s discipline of being “in the moment” to make client conversations authentic and engaging.
Why do talented teams with a clear strategy still underperform?. A group silhouetted on a mountain terrace above a sea of cloud at sunrise

11 August 2026 · Rob Lewis

Why do talented teams with a clear strategy still underperform?

Most teams understand their mission — the failure is in the connections between people: weak information flow, uneven listening, and conflict avoidance.
Can AI improve workplace safety without replacing human judgment?. Road barriers and amber warning lamps at a construction site

21 October 2025 · Chris McLeod

Can AI improve workplace safety without replacing human judgment?

Modern safety pairs AI-driven risk analytics with human judgment and leadership — not one instead of the other.
What is the cockpit gradient, and how does it affect drilling safety?. Four people in polar expedition clothing standing together on the ice

16 May 2024

What is the cockpit gradient, and how does it affect drilling safety?

Cockpit gradient (authority gradient) is the authority gap between captain and first officer.
How do you build psychological safety on a drilling crew?. An offshore worker in hi-vis and hard hat checking the Coach app on a phone, rig and sea behind

24 April 2024

How do you build psychological safety on a drilling crew?

Many Lost Time Incidents could be prevented if workers felt safe raising concerns without fear of blame.
What can a sailing crew teach a business team?. Crew working the deck of a sail training yacht under full sail

23 May 2024

What can a sailing crew teach a business team?

Crewed sailing mirrors business — strategy, adaptation, collaboration and decisions under uncertainty.
Why aren’t safety management systems enough to prevent incidents?. Photograph from a Mission Performance programme

10 April 2024 · Chris McLeod

Why aren’t safety management systems enough to prevent incidents?

Incidents are rising despite Safety Management Systems — the IADC reported an 18% rise in lost-time incidents.
Which leadership skills still matter in the age of AI?. Overhead view of many hands reaching into a circle, wrists banded together

23 July 2026

Which leadership skills still matter in the age of AI?

As AI automates routine cognitive work, “high potential” is being redefined around distinctly human capabilities — judgment, adaptability, ethical decision-making.
How do you train technical teams to sell complex solutions?. Photograph from a Mission Performance programme

20 February 2024

How do you train technical teams to sell complex solutions?

Technical sales means convincing stakeholders who don’t yet recognise their need — that takes skilled communicators, not just good products.
What does it take to re-certify as a B Corp — and why does it matter?. Certified B Corporation mark on a snow-covered mountain ridge, beside the line that this company meets the highest standards of social and environmental impact

21 October 2025

What does it take to re-certify as a B Corp — and why does it matter?

Mission Performance re-certified in 2025 under tougher standards, proving accountability has to evolve beyond a first certification.
Is there a more credible alternative to carbon offsetting?. A group planting saplings in a sunlit woodland clearing

20 February 2024

Is there a more credible alternative to carbon offsetting?

Traditional offset schemes often lack authenticity and transparency.
What does Piper Alpha teach us about offshore safety?. Photograph from a Mission Performance programme

23 September 2025

What does Piper Alpha teach us about offshore safety?

Technology and regulation alone can’t prevent offshore disasters — communication, leadership and stress management remain decisive.
What can indigenous leaders teach us about leading people?. Donia Silvia, caciqua of the Jameikari clan, smiling outside a thatched house

10 October 2025 · Justin Featherstone

What can indigenous leaders teach us about leading people?

The Cabécar leaders of Costa Rica practise stewardship — gentle guidance and enabling others’ growth rather than wielding authority.
Should you train leaders on their own, or alongside their teams?. An industrial plant seen straight down from above, a grid of pipework, ducts and cooling units

1 October 2024

Should you train leaders on their own, or alongside their teams?

Train a leader in isolation and they return like “a prophet in their own land” — no buy-in, no shared context.
How can actor training make leaders better communicators?. A speaker mid-gesture addressing a small seated audience

12 September 2025 · Matt Burgess

How can actor training make leaders better communicators?

Actor techniques build behavioural flexibility without compromising a leader’s authenticity.
How can working with horses develop leadership self-awareness?. A man standing quietly face to face with a horse in a paddock

9 April 2025

How can working with horses develop leadership self-awareness?

Horses give honest, non-judgmental feedback on how you relate to yourself and others — insight traditional training can’t replicate.
How do you lead an organisation through major business-model change?. An offshore oil rig in open water at sunset

12 August 2024

How do you lead an organisation through major business-model change?

Big transitions stall on three barriers: cultural resistance, skill gaps and coordination across global operations.
What does Gen Z really want from an employer?. A team in orange survival suits and lifejackets huddled in a circle, seen from below

20 February 2024

What does Gen Z really want from an employer?

Growing up online and globally connected has given Gen Z distinct environmental and social values.
How does aviation’s Crew Resource Management improve drilling safety?. Night-time aircraft cockpit with two pilots working the instruments

7 June 2024

How does aviation’s Crew Resource Management improve drilling safety?

Oil & gas is adopting aviation’s CRM principles to strengthen safety culture.
What conditions make experiential learning actually change behaviour?. A man in a helmet hauling himself under rope netting through deep mud

16 April 2026 · Rob Lewis

What conditions make experiential learning actually change behaviour?

Experience combined with theory changes behaviour far more effectively than classroom instruction.
How do human factors keep oil-rig decommissioning safe?. Photograph from a Mission Performance programme

19 June 2024

How do human factors keep oil-rig decommissioning safe?

Decommissioning demands Human Factors Crew Resource Management — the non-technical skills of communication and situational awareness — to stay safe.
Can wilderness coaching create lasting personal change?. A group planting saplings in a sunlit woodland clearing

19 September 2025 · Kathie Knell

Can wilderness coaching create lasting personal change?

Bucket-list adventures deliver surface satisfaction but rarely deeper transformation.
How can you build global team identity on a small budget?. One Week in June banner: a group outdoors with their hands raised in the air

20 April 2026 · Rob Lewis

How can you build global team identity on a small budget?

Meaningful global impact comes from clarity of purpose and distributed leadership, not big budgets and heavy governance.

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