Productivity Gap Indicator
Diagnoses human barriers to Lean: continuous improvement, compliance, problem solving and handling difficulties.
Measure capability before you buy more training
Find where performance is leaking before you spend on another programme. Capability Gap Indicators and journey design show which skills actually move results.
Identify the right gaps. Close them. Sustain them.
We find the capabilities driving your performance, using our family of Capability Gap Indicators. Refined over 25 years and faster than conventional consulting. The indicators are fully configurable.
Assess your sales capability gaps
Understand where your sales system is quietly leaking value—and where your best teams are outperforming it.
The Gap Indicator family
A performance intelligence system covering over 40 capabilities across four performance areas.
Sales Capability Gap Indicator
Measures sales process and human sales capabilities: trust, pipeline quality, value, negotiation and conversion.
Human Performance Gap Indicator
Assesses resilience, emotional intelligence, psychological safety, self-belief, self-control, and learning versus blaming.
Leadership Gap Indicator
Gauges impact and consistency across credibility, action orientation, challenge, accountability, vision and fairness.
What the diagnosis usually finds
Gap Indicator is not an engagement survey and not an individual self-rating tool.
Misalignment between executive perception and frontline reality
Inconsistent standards across business units
Cultural behaviours undermining safety, productivity or commercial performance
Weak execution discipline
Leadership capability lagging strategic ambition
Who it is for
- Executive leadership teams
- Manufacturing and supply chain leaders
- Energy and utilities operators
- Global sales organisations
- HR and people functions
Case studies
How do you strengthen safety decision-making for drilling operators in high-risk environments?
A global oilfield-services firm operating in 80+ countries needed stronger non-technical skills for its Well Site Operators.
How do you build a succession pipeline of executive-ready leaders?
A global insurer needed to assess and develop around 150 high-potential senior managers for executive roles.
How do you rebuild leadership and strategy after a business downturn?
A UK construction-services firm faced strategic misalignment, a leadership transition and management capability gaps after a downturn and a risky overseas venture.
How do you develop leaders at scale while managing a generational workforce shift?
A European defence manufacturer of 10,000+ staff across five countries faced an ageing workforce while scaling up.
How do you unify multiple training providers into one coherent leadership programme?
A global standards- and safety-critical organisation risked its multi-supplier leadership programme fragmenting across seven cohorts.
How do you build leadership and safety capability consistently across 80+ countries?
A global energy-services and technology firm needed consistent leadership and safety capability across very different cultural and operational settings.
Book a call
Book a call. We’ll learn your needs and find the best fit and programme for you.
Frequently asked questions
What is a Capability Gap Indicator?
A performance intelligence system that finds the capabilities driving your results. Refined over 25 years, and faster than conventional consulting in part because we use AI to compress the diagnostics. The family covers more than 40 capabilities across four performance areas.
How is a Gap Indicator different from a self-assessment survey?
Self-assessment surveys ask individuals to rate themselves. A Gap Indicator aggregates organisation-wide data to diagnose systemic capability gaps and their root causes, so you can see where performance is leaking before you spend on another programme.
Do you only diagnose?
This page is the diagnostic. The model is designed for resurvey and measurable capability movement aligned to operational KPIs. Train and Sustain sit next in the loop once you know which few capabilities to build.
What happens after a capability assessment?
Findings are analysed against operational KPIs — incident rates, yield, waste, margin, conversion and audit data — so behavioural maturity is linked to measurable results. Then we train exactly those capabilities and sustain the change.
If the stakes are real, start with a conversation.
Tell us where performance is leaking. We will tell you honestly whether we are the right partner.