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Film 02 of 13 · 1:29 · How is it different?

AI coaching vs chatbots and human coaches

See how Coach uses approved organisational knowledge, coaching and continuity between conversations, alongside human coaches and existing development programmes.

Film 02 of 13 · 1:29Open video file

How does AI coaching differ from a chatbot or a human coach?

Coach focuses on applying your organisation’s validated knowledge and standards to coaching, rather than simply supplying information. The film describes a governed layer around the model and continuity between conversations. It positions Coach alongside human coaches and existing programmes, providing support between scheduled sessions and helping people challenge their own thinking.

Film summary

The film contrasts generic AI that answers questions with Coach’s focus on changing behaviour. Coach draws on your organisation’s validated knowledge, remembers across months and challenges your thinking.

It describes a governed layer around the model: your knowledge and standards, controls and human oversight. Coach is configured around real roles and procedures.

Traditional coaching remains valuable. Coach reinforces your programmes and people by making coaching available between scheduled sessions.

Key ideas

  • Use validated organisational knowledge.
  • Challenge thinking and reinforce behaviour.
  • Extend existing programmes and human coaching.

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