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Film 12 of 13 · 1:10 · Have it twice

How to practise difficult conversations with AI

Learn how to rehearse a difficult workplace conversation with Coach, practise responses to pushback and ask for feedback against your organisation’s standards.

Film 12 of 13 · 1:10Open video file

How can I practise a difficult workplace conversation with AI?

Coach lets you describe a workplace situation and rehearse with it playing the other person, including the defensive or difficult responses you expect. You can practise your opening, respond to pushback and ask for feedback against your organisation’s standards and frameworks. The film presents rehearsal as preparation for entering the real conversation calmer and clearer.

Film summary

The hardest conversations are often the ones we enter unprepared. The film shows how to describe a situation and have Coach play the person you expect to meet, including defensive or difficult responses.

You practise the opening, test your response when things become tense and ask for feedback. That feedback is measured against your organisation’s standards and frameworks.

Coach remembers the rehearsal so the next attempt builds on the last. The aim is to enter the real conversation calmer and clearer.

Key ideas

  • Describe the situation and rehearse.
  • Test your response to pushback.
  • Ask for feedback against your standards.

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