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Dr Kit Potter, Coach-Facilitator-Sales Strategy
Dr Kit Potter is a Coach-Facilitator-Sales Strategy at Mission Performance. Work includes leadership development and executive coaching. Book Kit.
Dr.
About Kit
Dr. Kit Potter has over 20 years of experience driving customer-focused transformation in global B2C and B2B companies. She specialises in aligning organisational change with customer needs, optimising resources, adopting emerging technologies, and enabling smarter ways of working.
Kit has a proven track record of driving customer-led innovation across various domains. Her accomplishments include designing and implementing new target operating models to transform and optimise business functions, developing Customer Success functions and retention teams that delivered double-digit growth, establishing offshore operational teams, and leading award-winning customer experience programs based on the design and implementation of company-wide CX strategies.
Her previous commercial leadership roles include Senior Vice President at Wood Mackenzie, Global Director of Customer Experience at S&P Platts, CX & Insight Lead at Dixons Carphone, and Management Consultant at Capgemini.
Dr Kit Potter holds a PhD in Marketing and Statistics and a Master of Business Administration from Aarhus University (Denmark).
Frequently asked questions
Who is Dr Kit Potter?
Dr Kit Potter is a Coach-Facilitator-Sales Strategy at Mission Performance. Work includes leadership development and executive coaching.
What does Dr Kit Potter do at Mission Performance?
Dr Kit Potter works as a Coach-Facilitator-Sales Strategy at Mission Performance, helping organisations measure, train and sustain the capability their strategy needs, with a focus on Leadership development, Executive coaching, Sales capability.
How do I book Kit?
Use the form on this page, or call 02393 877634. We’ll learn your needs and find the best fit.
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