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Case study

How do you make communication consistent across sales and service teams?

A Cardiff-based energy brokerage struggled to keep client communication consistently high. Mission Performance delivered tailored on-site workshops on relationship-building and communication across the whole organisation. Teams gained confidence and capability in communicating with colleagues and customers.

Relationship building and communication skills.

  • Location:Cardiff
  • Audiences:Organisational wide program
  • Format:Tailored workshops conducted on site

Results:

Increased confidence and competence to communicate with team members and customers.

Problems Solved:

How to achieve a consistently high and predictable level of communication when engaging internal and external clients.

Photograph by Redd Francisco on Unsplash.

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Rob Lewis, Founding Director at Mission Performance

Rob Lewis

Founding Director

Rob holds a degree in Development Economics and Development Studies and began his career teaching English, Geography and Physical Education in secondary schools.

Chris McLeod, Founding Director at Mission Performance

Chris McLeod

Founding Director

For the last 25 years and as a founding director of Mission Performance, I’ve developed close collaborative relationships with clients from a wide range of industries helping them deliver their strategy and to transform their internal leadership and management capability.

Matt Burgess, Director of Communications Practice at Mission Performance

Matt Burgess

Director of Communications Practice

An actor by trade, Matt has worked extensively in theatre, television and film, starring in productions such as; War Horse, Prometheus and Black Mirror.

Gerry Devries, Consulting Director and Coach at Mission Performance

Gerry Devries

Consulting Director and Coach

Since leaving the Marines in the early 90s and taking his MBA at London Business School, Gerry de Vries has become a specialist in turning businesses around.

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