Colleagues talking around a long table in an open-plan office

Case study

How do you make communication consistent across sales and service teams?

A Cardiff-based energy brokerage struggled to keep client communication consistently high. Mission Performance delivered tailored on-site workshops on relationship-building and communication across the whole organisation. Teams gained confidence and capability in communicating with colleagues and customers.

Relationship building and communication skills.

Location: Cardiff
Audiences: Organisational wide program
Format: Tailored workshops conducted on site

Results

Increased confidence and competence to communicate with team members and customers.

Problems Solved

How to achieve a consistently high and predictable level of communication when engaging internal and external clients.

Photograph by Redd Francisco on Unsplash.

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Rob Lewis

Founding Director

Rob holds a degree in Development Economics and Development Studies and began his career teaching English, Geography and Physical Education in secondary schools.

Christiaan McLeod

Founding Director

For the last 25 years and as a founding director of Mission Performance, I’ve developed close collaborative relationships with clients from a wide range of industries helping them deliver their strategy and to transform their internal leadership and management capability.

Matt Burgess

Director of Communications

An actor by trade, Matt has worked extensively in theatre, television and film, starring in productions such as; War Horse, Prometheus and Black Mirror.

Gerry Devries

Consulting Director

Since leaving the Marines in the early 90s and taking his MBA at London Business School, Gerry de Vries has become a specialist in turning businesses around.

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