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Case study

How do you drive employee adoption of a new enterprise system?

A major UK grocer needed to accelerate adoption of new ways of working after a CRM rollout across logistics and HQ. Mission Performance delivered change-management support through workshops and one-to-one coaching for middle and senior managers across the UK and Ireland. The new technology system was successfully adopted.

A Change management program to support role out of new CRM system

  • Location: UK and Ireland
  • Audiences: Middle and Senior Management
  • Format: Multiple workshops and 1 to 1 coaching

Results

Successful adoption of new technology system.

Problems Solved

How to accelerate the adoption and acceptance of new ways of working prompted by technological change.

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