• You are keen to find a partner who can work with you...
  • ...from the earliest stages of a learning and development project...
  • ...who can respond quickly...
  • ...who can change a programme as it is being delivered on the feedback it receives...
  • ...who can demonstrate return on investment and employee engagement upwards of 25%...
  • ...who can deliver any where to any audience however cynical...
  • ...who have a track record with world class organisations.
  • You will demand a refreshingly clear approach...
  • ...delivered by exceptional people who refresh their experiences on a regular basis...
  • ...who demonstrate real currency in their fields of expertise!
You are keen to find a partner who can work with you...1 ...from the earliest stages of a learning and development project...2 ...who can respond quickly...3 ...who can adapt as feedback is being received...4 ...who can demonstrate return on investment...5 ...who can deliver any where to any audience...6 ...who have a track record with world class organisations.7 You will demand a refreshingly clear approach...8 ...delivered by exceptional people...9 ...who demonstrate real currency in their fields of expertise!10

Mission Performance deliver integrated learning solutions that build your internal people capability, helping you solve strategic challenges and exploit specific opportunities. We work as a partnership of highly experienced and diverse leaders and blend a range of complementary approaches with research and tools to deliver extraordinary solutions for our clients globally.

Click below for live client solutions

Increased revenue through talent development
Creation of a coaching culture increases sales capability
Executive development secures corporate turn around
Whole sale culture change through management development
Cross capability collaboration to exploit market opportunities
Taking a newdivision off to aflying start
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welcome to mission performance

Who we are...

Our team is drawn from a highly diverse range of backgrounds united by common experiences of leading and being part of high performance teams and organisations in the most challenging situations. Each has a proven track record of accomplishment in the performing arts, ocean racing, business, elite sports, expeditionary environments and the military. They have been picked for their ability to inspire and make these experiences applicable to our clients. They are practitioners who facilitate learning to a world-class standard rather than ‘professional trainers’.

The beating heart of our delivery team is a group of impassioned Mission Performance Partners who inject years of designing and delivering integrated performance solutions into your toughest challenges.


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Mission Roundal

Global Insurer - Key strategic challenge

Limited awareness of the organisation's capability to deliver an expanding global strategy through its senior management population that was in need of networking and development.

Increased revenue through talent development
Please scroll down for a full explanation of the strategies, performance areas and tools used in this case study

Solution components: Global Talent programme:

  • Internal identification and nomination of international candidates against set criteria
  • A pre-assessment to determine career goals and learning needs; leadership capability assessment based upon a bespoke leadership 360 aligned to their values; a range of coaching interventions and line management engagement and psychometric profiling
  • A residential component designed to network the cohort, to develop their inter personal skills, personal impact, leadership capability and a series of unique experiential activities to embed the learning and cement the cohort for future collaboration; in addition to master classes on strategy, unconscious bias/decision making; business simulations and sponsored throughout by senior executives and internal partners

Results - Reaction:

We have been working with this client for 5 years and have developed 100+ international managers many of whom have been promoted to executive positions based upon their attendance/performance on the programme. The programme has generated new revenue from greater collaboration from within the cohorts; numerous operational solutions resourced from the action learning sets and a detailed insight into their organisational profile of their people capability. In addition, to a license to operate with associated teams to scale the lessons of the programme.

Customer Feedback:

"We have been working with Mission Performance for close to two years and from the beginning have found it easy to develop a very pragmatic and quality focused working relationship. We genuinely see them as a partner that wants to work collaboratively with us, and seamlessly with our other key supplier (assessment), to deliver our flagship global senior leadership development programme. Their people are first rate, having depth and breadth of experience and always being focused on meeting our needs and being willing to offer guidance and input in a supportive manner, and with integrity. The range of their experiences and backgrounds has repeatedly added value to Participants’ experiences. We look forward to continuing and developing our relationship with Rob, George and the team. I would be pleased to provide a verbal reference if required."

People Development Director - Major International Insurer

Performance Areas and Tools

Performance Area:

Leadership

  • Modules to underpin the importance of values and decision making
  • Comparing how a person’s leadership definition is shaped by two very contrasting experiences (military conflict and working with a team of young adults with special needs in a journey across the jungles of South America)
  • Exploring how to be the force multiplier for your organisation. Specifically how a leader leads through others, pushes information and influence downwards to achieve more, more effectively
  • Creative problem solving and decision making under pressure of time and resources
  • How to lead through others (briefing clarity, conducting after action reviews)
  • Networking the cohort through a challenging shared experience

Performance Area:

Reinforcing Personal Impact

  • How to communicate more effectively with any audience in any context (defined in detail in the design phase)
  • How to blend these core communication skills in the delivery of engaging power point or equivalent presentations

Performance Area:

Building High Performance Teams

  • The Clarity, Culture and Interdependence model of high performance is used to develop the cohort.

Tool:

Virtual Team Working

  • Virtual team working and action learning focusing on pre-determined strategic questions posed by the executive presented formally as part of the programme

Tool:

Guest Speaking

  • Guest speaking in the form of a leadership perspective to challenge the delegates perceptions and beliefs about leadership

Tool:

Experiential Reinforcement

  • Experiential reinforcement utilising purpose built leadership task sites and multi-million pound task sites c/o The Royal Navy

Tool:

Psychometric Profiling

  • Psychometric profiling utilising Hogan’s Dark side, Hays Inventory of leadership styles, a bespoke leadership 360 and a selection of other supporting tools
Mission Roundal

Global Oil and Gas Company

For the management of a global sales force to adopt coaching as their preferred leadership style in order to transfer knowledge and skills across the organisation.

Creation of a coaching culture increases sales capability
Please scroll down for a full explanation of the strategies, performance areas and tools used in this case study

Solution components: Developing a Coaching Culture

  • Conduct a Training Needs Analysis to identify and select the best approach to building internal coaching capability across the sales organization. Day to day coaching conversation frameworks, were identified as the key components for success.
  • Programme design followed by engaging with internal stakeholders (Global VP’s for Sales) and conduct a four day pilot to road test, then fine tune the programme content.
  • Roll out of a three-day ILM Endorsed Coaching Skills programme, which teaches and practices the World Class Basics of Coaching using “live” coaching scenarios from the managers’ work place.
  • Follow on 1 day “Coaching Supervision Clinics” made available at international business hubs where managers can share coaching best practice and receive coaching feedback.

Results - Reaction:

Our ILM Endorsed Coaching Skills programme is the only adopted coaching programme to sit within our client’s core curriculum. We have trained over 400 managers across 20 countries and continue to deliver the programme which is now in its third year. We review the programme content each quarter to ensure the content is achieving against the strategic objectives. Thirty programmes have been delivered so far over 2 years.

Customer Feedback:

"A great course to give us structure around our leadership and coaching skills. I especially enjoyed the three positions tools that enables us to shift our thinking and perspectives. A great eye opener and process in shifting us to a pull mindset."

"A brilliant three days. The frameworks and tools were very powerful. I also enjoyed the perceptual positions exercise which gives you the ability to set into another person’s shoes."

"This style of coaching will breathe real life into and around our vision and life into our objectives."

"I was sceptical of the course and three days, but have really enjoyed the experience and would love to get my team and clients on this too."

"The course was excellent and it will really make the difference. It has completely changed my understanding of what coaching is all about."

Performance Areas and Tools

Performance Area:

World Class Basics of Coaching

The programme delivers a toolbox of coaching conversation frameworks and tools such as GROW and SCORE, which sit within the core World Class Basics of Coaching which are:
  • Listening Skills
  • Questions
  • Setting Goals
  • Feedback
  • Trust and Rapport
  • Self Awareness
  • Personal Coaching Model
The delivery team bring the coaching frameworks to life by sharing personal stories from elite team sport. They utilise their professional sports coaching techniques to hone each element.

Performance Area:

Reinforcing Personal Impact

  • The coaching programme draws upon the work of Dr. Albert Mehrabian through its emphasis on the world class basic of building Trust and Rapport. This emphasis is delivered through a practical analysis of the role that body language, words/phrases and tonality have on developing relationships.

Tool:

Elite Sport

  • Elite sport delivery team
  • The Coaching Skills programme is delivered by Mission Performance’s in-house coaching team. They have elite team sport backgrounds, from international rugby players to ocean racing skippers.

Tool:

Real Play

  • Use real play scenarios drawn from the business to underpin the credibility and maximise work place impact.

Tool:

Coaching Supervision

  • Coaching supervision sessions, webinars and executive coaching to support the ongoing learning and to share best practice within and across the cohorts.

Tool:

Research & Development

  • The use of research from the Clipper Round the World Yacht race to underpin the importance of specific practices and beliefs that inform coaching effectiveness and bias.
Mission Roundal

Construction Services Provider

The business was emerging from a turnaround situation with a newly formed Executive Board and Senior Management Team. The organisation was restive after a highly turbulent time, both within the senior teams and the wider organisation. The organisational clarity, culture and interdependence all needed strengthening.

Executive development secures corporate turn around
Please scroll down for a full explanation of the strategies, performance areas and tools used in this case study

Solution components:

  • An 18 month Executive Board and Senior Management team development programme with both the newly formed Executive and Senior Management Teams. A series of interventions over time aimed at improving both individual performances as leaders as well as team performance.
  • CCI high performing teams model (Clarity – Culture – Interdependence) gave the teams and whole organisation a crystal clear focus on, and delivery of, specific margin targets, as well as a strengthened team culture
  • Kouzes & Posner Leadership Practices Inventory (LPI) which has 5 Practices and 30 behaviours of exemplary leaders identified gaps in individual leadership best practices. Re-surveyed after 6 and 12 months
  • Feedback
  • Self awareness
  • Leadership commitment levels
  • Executive coaching

Results - Reaction:

The business is now investing in new markets in the UK and overseas and has met all of its profit targets.

Customer Feedback:

"Working with Mission Performance and using their CCI team tool, gave our newly formed Board and SMT not only the clarity and alignment on what we needed to focus on to secure the ongoing turnaround of the business and nurse the company back to strategic health, but also - crucially – the ability to execute on that clarity by accelerating our development as senior teams. Living our values, honesty, understanding our own blind spots as teams and as individual leaders, having the whole company understand our Main Effort and Mission Critical Objectives of our journey and working interdependently were some of the vitally important ‘keys’ they helped us develop, make our own and embed in our culture. The Mission team are personable and easy to work with and stick with it till the business impact is there"

Finance Director

Performance Areas and Tools

Performance Area:

Building high performance teams

  • CCI high performing teams model (Clarity – Culture – Interdependence) gave the teams and the whole organisation a crystal clear focus on, and delivery of, specific margin targets and the supporting leadership behaviours needed to deliver them.

Performance Area:

Leadership

  • A series of interventions over time aimed at improving both individual and team performances.Individual performance was measured (in part) by a leadership 360 and on pre-identified targets.

Tool:

Leadership 360

  • Kouzes & Posner Leadership Practices Inventory (LPI) which has 5 Practices and 30 behaviours of exemplary leaders identified the gaps in an individual’s leadership best practices. Executive members were re-surveyed after 6 and 12 months to measure progress.

Tool:

Executive coaching

  • Individual and team coaching delivered to support ongoing progress. Targeted specifically at: (a) asking for and the giving of feedback (b) raising levels of self-awareness (c) awareness of the leadership commitment required to deliver long lasting change.
Mission Roundal

European Defence Organisation

Following extensive design across multiple sites we built 3 interconnected and progressive management development programmes drawing from a variety of performance areas and tools. The programme is now entering it’s fifth year.

Whole sale culture change through management development
Please scroll down for a full explanation of the strategies, performance areas and tools used in this case study

Solution components: Global Talent programme:

Three interlinked modular programmes designed to build management capability across a very technical/engineering population.

The curriculum is made up of the following:

  • Leading self and your key relationships
  • Mission Performance Applied leadership - pushing influence and information downwards
  • Building and leading high performance teams (Clarity-Culture-Interdependence)
  • Conflict management and prevention in teams
  • Leading teams through change
  • Managing upwards
  • Leading through others
  • Organisational communications
  • Resilience

Results - Reaction:

We are in our fifth year and have made significant progress in how leadership is exercised in the business as measured by the rises in 360 degree feedback and the efficiencies they pass onto their clients. Our client were awarded their GOLD IIP award with specific references made to the changes the programme were facilitating across the business.

Customer Feedback:

  • Covered the different aspects of leadership that is possessed by the group members
  • Gained more than I was expecting from the course
  • Best of the best course sessions so far – most applicable to work
  • Very impressive and thoroughly enjoyable
  • All instructors/Facilitators were very engaging and attentive
  • Good mix of theory and practical
  • Physical facilities – excellent
  • Found it very good how the group progressed during the 2 days and clearly improved
  • Richard was engaging, knowledgeable and inspiring as usual
  • Brilliant practical activities, stimulating, challenging and engaging
  • Russell led the group well and stimulated valuable discussions
  • Very engaging, enthusiastic, motivated and entertaining – great energy all day
  • Excellent facilitator, highly energised and motivating
  • Good varied style
  • New insights, very thought provoking
  • Kept my attention longer than most other courses
  • Much more engaging than many training courses Ive been on
  • Richard did an excellent job, I found him very interesting
  • Interesting and informative, very good at providing alternative views and methods
  • Good application to everyones own experiences
  • Excellent course, well run and very informative. Able to take a lot of positives
Performance Areas and Tools

Performance Area:

Leadership

  • Helping the delegates to value the time they spend coaching/developing others as much as they value the technical aspects of their job
  • Networking the 3 levels of management into the executive board

Performance Area:

Building High Performance Teams

  • How to build project teams that are more nimble and responsive to the needs of their customers
  • Developing resilient teams
  • Creative problem solving under pressure

Tool:

SDI

  • SDI - used to define the relationship philosophy for the organisation and to underpin the prevention and management of conflict

Tool:

CCI

  • CCI- Model of high performance team work used to replicate one consistent method tobuilding effective teams

Tool:

Leadership 360

  • Bespoke leadership 360 degree profiling tool developed to support the programme and used to measure behaviour change in the management population

Tool:

Experiential Reinforcement

  • Experiential reinforcement utilising purpose built leadership task sites and multi-million pound task sites c/o The Royal Navy

Tool:

Guest speaking

  • Guest speaking: use of first hand anecdotes to support the learning (Military operations, Offshore sailing and expeditionary experiences)
Mission Roundal

Global Oil and Gas Company

Helping a global organisation exploit its dominant market position by optimising its full range of capabilities across its key functions and segments. We do this by raising the quality and importance placed upon inter-personal communications for technical specialists.

Greater revenue through impactful communication
Please scroll down for a full explanation of the strategies, performance areas and tools used in this case study

Solution components:

  • Building collaboration teams
  • Sharing market intelligence
  • Effective client facing communication
  • Rehearsing cross capability client introductions
  • Planning to deliver

Results - Reaction:

30 programmes delivered across all territories in a six-month period in 2014. Programme adopted as core collaboration programme for large multinational services company. Multiple live client solutions identified and now in place as a direct result of the programme.

Personal Impact and Presentation skills feedback:

"Having a coach outside of the company really contributes because it takes it out of your everyday experience. It was useful - those simple tips really are life changers, revealing."

"I would like to thank you both. This exceeded my expectation. I thought this class was about power point. It's totally different. I gained a lot of new skills. I feel more confident. It was really fun."

"It is an excellent course that I would recommend to everybody in the technical, sales and management position. It is VERY useful and it should be a most for everybody!"

Cross Segment Sales feedback:

"Great job by both facilitators. Really loved Jamie’s contribution and his impact on us. Great job!"

"I believe this course is very useful especially for the operations managers and other sales and marketing personnel"

"Excellent course, enjoyed it and I learned a lot to apply to my job"

"Great course, unexpected/unknown agenda which I felt targeted many issues and addresses solutions. Fantastic personal growth experience"

Performance Areas and Tools

Performance Area:

Reinforcing personal impact

  • Impactful communications: A communications module focusing on the core vocal, psychological and physical tools required to build effective relationships quickly; to conduct sales conversations more comfortably and to prepare for and deliver professional sales presentations.
  • Crucial Conversations: A module designed to equip managers with the tools and skills to handle difficult conversations, to manage conflict, to reduce escalation, to handle objections and to address under performance in their sales teams.

Performance Area:

Optimising your sales effort

  • X Segment Collaboration: A module to promote collaboration across capability and specialisation. We facilitate a process to identify, share and collaborate on “live client opportunities” and then rehearse their introduction to your stakeholders and clients, resulting in real opportunities beyond the programme.

Performance Area:

Building High Performance Teams

  • The Clarity Culture and Interdependence model of high performance is used to structure the development of sales team to exploit a specific sales opportunity.

Tool:

Technical experts

  • Delivered by professional actors and by consultants with specific military experience to plan and execute specialist operations.

Tool:

SDI - Strength Deployment Inventory

  • To define the core relationship philosophy to support the development of effective client relationships. A common approach and vocabulary to define and develop specific sales relationships.

Tool:

GRID

  • GRID - Consultative selling and NLP based methodologies

Tool:

Real Play

  • Real Play scenarios mirroring specific sales opportunities are used to underpin the programme.
Mission Roundal

Global Insurer

A mission critical team programme supporting the swift development of a newly forming senior management team tasked with launching a new division.

A high profile newly forming senior management team were tasked with building a new division of a global insurance practice. They needed our help to clarify their strategic priorities and to achieve stronger alignment within the team to deliver them quickly.

Taking a newdivision off to aflying start
Please scroll down for a full explanation of the strategies, performance areas and tools used in this case study

Solution components: Senior Team Development Programme:

  • A high profile newly forming senior management team were tasked with building a new division of a global insurance practice. They needed our help to clarify their strategic priorities and to achieve stronger alignment within the team to deliver them quickly.

Results - Reaction:

This team is recognised as one of the best performing in the business. They continue to work with Mission Performance to finesse the way they operate. The CCI methodology has been used for a range of other teams and is beginning to provide a consistent methodology for building and leading teams across the business.

Customer Feedback:

  • Best facilitator/tutor I have experienced. Total enjoyed the manner of his presentation
  • A well prepared/designed workshop, made an impact on me
  • Enjoyable event, valuable learning and development opportunity delivered in an enjoyable manner
  • Very good, enjoyable, well balanced and very well presented. Interest maintained throughout the programme
  • First rate content with great practical examples
  • Brilliant, the best training I have ever been on
  • This has been an excellent course and really helped me become a more confident and hopefully effective manager
  • Genuinely the best management course I have attended. Facilitator kept me energised and alert through the course
  • Thoroughly enjoyed the entire course and will be of benefit in my day job
Performance Areas and Tools

Performance Area:

Building high performance teams

  • CCI high performing teams model (Clarity – Culture – Interdependence) gave the teams and the whole organisation a crystal clear focus on, and delivery of, specific margin targets and the supporting leadership behaviours needed to deliver them.

Tool:

CCI

  • Methodology to accelerate the development of a high performance team

Tool:

SDI

  • Adoption of a consistent relationship vocabulary and philosophy

Tool:

Experiential (CSR)

  • Utilisation of the RNLI purpose built training facility in Poole.
Mission Roundal

Mission Performance Tools

We blend a range of complementary approaches with research and tools to deliver extraordinary solutions for our clients globally.

 

 

Learning support tools

Experiential Reinforcement

  • We make intelligent use of the outdoors and utilise purpose built leadership task sites, multi million pound training simulators, mountain and riverine environments, theatre and the dramatic arts venues to portable conference based exercises to support the learning objectives of the programmes we deliver.

Purposeful CSR

  • We utilise the power of authentic CSR programmes to challenge and provide a meaningful perspective for your delegates. We can work with your partners or utilise our own tried and tested global relationships to support the achievement of programme objectives.

SDI

  • The Strength Deployment Inventory is a versatile tool that can be used for a range of purposes. This may include the raising of self-awareness to structuring organisational communications. Mission Performance has been instrumental in the development of this tool and how it supports long term behavioural change for clients.

TMSDI

  • The Team Management Profile is used to structure a team development programme where an awareness of team roles and (RIDO) preferences is seen as being central to their ongoing development. It focuses upon work place behaviours only

MBTI

  • The MBTI is used to support our executive coaching practice or where clients request this tool specifically. We have delivered it as part of an induction programme for international bankers through to one to one coaching for senior executives.

Hogan

  • The HDS measures how we typically respond to pressure and stress. It identifies the counterproductive interpersonal behaviours that we demonstrate to manage our anxieties. This insight is used to raise levels of self awareness so that people can choose different responses to stressful situations. It is used across a range of coaching and specialist development programmes such as building resilience and commitment within individuals and teams.

Firo B

  • Firo B is used to support our team development and coaching programmes. The instrument (FIRO-B) and its assessment of three interpersonal needs of inclusion, control, affection/openness, provides a safe and effective framework to build greater understanding within and between teams.

CCI-Q

  • The CCI-Q survey bench marks your teams performance against three core areas 1. Clarity 2. Culture and 3. Interdependence. It also provides feedback and defines the areas of team performance that may be limiting your overall success. Once identified and with our help you will be able to address them. Given that teams work in different structures from the traditional to the virtual there has never been a more important time to plan your team development. Or you can always leave it to chance.

Guest Speakers

  • All of our delivery team have an inspiring first hand story to share with you. This is one of the entry requirements to join the Mission Performance team.

Executive Coaches

  • When appropriate we will suggest the deployment of an executive coach to support specific a requirement.

Research and Development

  • We undertake innovative and regular research into specific aspects of human performance in extreme environments. Our relationship with Clipper Ventures PLC underpins our team and leadership curriculums for example.

Trusted Corporate Partners

  • We partner with a group of diverse organisations that can bring additional perspective and diversity to our practice. This includes global aid organisations like Shelterbox and the largest Yacht Race in the world Clipper Ventures PLC. Both these organisations use Mission Performance to train their key personnel to prepare and function in the most extreme of environments.

Neuro Science

  • We deploy the latest research into Neuroscience to support greater understanding of learning agility and creativity linked to Neuroplasticity. This tool underpins our approach to learning retention and practice across all of our programmes.

Technical Experts

  • Many of our team are leading techincal experts in their fields. From theatre directors to jet pilots. We utilise their insights and experience to underpin our programmes.

NLP and Excellent Communications

  • We utilise the lessons of NLP and excellent communications to underpin our programme design and delivery. Most of our delivery team are qualified practitioners. We use the core lessons to inform our consultative selling approaches and learning retention strategies.